![]() ![]() After booking we were able to communicate via email and cell phone. His instructions throughout the booking process was great! Great communication via GetMyBoat app. It was a good day for sailing and it was made perfect with Memo as our Captain. The person I spoke to was supposed to send an email with the code once again in it but I did not receive anything! Once again after working from 9am-12pm on Saturday and still no email, my guest and I arrived to unit and from12:20am- 5:30am on Sunday morning my guest and I called what is supposed to be a damn 24 hour guest service line over 100 times! we called consistently with no response, emailed with no response and sent messages through the app we booked through with no damn answers!! 5 of us had to sleep in a car, while the other two had to stay by the unit door in the cold!! THE security on site had no other contact number aside from the number we were already calling!! it is ridiculous for over 5 hours we could not reach one person!! and even after finally getting in with no help from the customer service line, nobody at any point reached out to me after seeing my countless calls, emails, and voicemail to check to see if we actually made it in or not! I had guest with underlying health issues and was not okay in the circumstances in which we were left in! I have yet to have any communication from a manger even though I have called and emailed numerous times and asked.During this time of COVID, it was refreshing to get out of town and head for the ocean. I was verbally given the code which I entered in immediately as it was told to me. ![]() I called in or Friday night/saturday morning 12:24am to get the code to get inside after driving from Orlando to key west and going straight to work at the festival in which we were in town for. I NEVER received an email prior to arrival with my key code to enter in. My name is Shaniqua Walters I stayed in unit 532 this past weekend Friday-monday. We all felt ( 3 couples) that for the amount we spent for the 4 night rental that we should have gotten a unit that was free of these kinds of issues.… Furniture was pretty worn out and needs to be replaced, especially the bar stools and dining room chairs. The furniture and mattresses were not very comfortable. I tried everything I knew to fix the problem, but finally gave up and used our cellular data. Cleaned the strainer mechanism and drain area as it was really nasty. Dishwasher could not be used as the drain would not empty the water out of the dishwasher. Finally took a coat hanger and removed a big wad of hair that was causing the problem. I used drain cleaner on one sink and it still would not drain correctly. Bathroom drains were very sluggish to the point it took a long time to get rid of the water in the sinks and bathtub/showers. We found many things in the unit did not work. Property is very nice and well maintained. Beautiful view of the Atlantic and Marina. Visit our Activities Guide for more recommendations on what to do and where to eat during your stay. At Mariner’s Club Key Largo, you’re just minutes from top-rated restaurants as well as adventurous activities such as world-class diving and fishing, sunset cruises, kayaking, and more. Once you arrive, you’ll understand what makes Mariner’s Club the premier choice for Key Largo vacations far surpassing neighboring hotel and resort offerings. At the end of the day, rest easy in your Key Largo vacation home featuring a fully equipped kitchen, spacious living area, private bedrooms, and en-suite Jacuzzi tub. Follow that up with a stroll through our community on quiet streets teeming with a colorful array of tropical flora. Wake up or wind down with your beverage of choice on the balcony overlooking the Atlantic Ocean. It’s just a few steps from your private balcony to your boat and within minutes you can be traversing the turquoise waters surrounding the island chain. Whether you’re an avid fisherman or prefer to spend the afternoon poolside, our Mariner’s Club Key Largo vacation rentals are equipped to provide an outstanding and inclusive experience for family vacations and intimate getaways. Discover what makes the island chain a world-renowned retreat during your stay at our waterfront retreat. Visitors enjoy access to upscale amenities including the Oasis Pool which is the largest swimming pool in the Florida Keys, Waterfall Grotto Jacuzzi, tennis courts, marina, and more. Mariner’s Club Key Largo is a gated, oceanside community boasting luxurious suites, townhouses, and condos. Hilton Grand Vacations Club on the Las Vegas Strip.Hotels near Dolphins Plus Marine Mammal Responder.Hotels near Garl's Coastal Kayaking Everglades.Hotels with Complimentary Breakfast in Key Largo.
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